Behind The Bar
In addition to his role as executive chef and owner, Bill wears one more hat at the Cupola Club: bartender. The transition from Bill’s Restaurant to The Cupola Club meant an increase in volume that prompted a larger team of cooks, a team Bill is proud to be able to trust to execute his vision when it comes to serving the members of the club each night. “It’s been a very difficult transition for me because with 56 seats, I was on the line every night,” Bill said that when it came to his former restaurant, “I planned it, prepped it, served it. I’ve had to accept that we’re a bigger space, there are more distractions, I can’t do all of the cooking.” Though Bill has adopted a more collaborative approach to some of the more labor intensive and time consuming aspects of carrying out nightly service, Bill and his crew remain dedicated to drafting a fresh menu each night, and Bill takes time to help hone his cooks’ palates to mirror his own specific style. His cooks’ commitment to developing techniques that rival Bill’s own has allowed Bill the freedom to spend more time with members, ensuring the highest quality experience possible.
“It’s kind of cool actually,” Bill said, “I’ve gone from doing a lot of it, most of it myself, to my guys coming over with teaspoons and asking, ‘what do you think chef?’” Bill spoke highly of his crew’s mastery of flavors and techniques, and said that the team now has enough consistency that, rather than making basic suggestions pertaining to balancing the key flavors of a dish, he can make bolder suggestions that help make a real impression on guests. The club’s menu changes every day, so Bill and his crew have plenty of opportunities to try out new flavors, which they take advantage of wherever possible. A regular at the local Asian market, Bill has been known to return to the kitchen after a grocery trip with surprise ingredients that take a new special to the next level when it comes to flavor, something his guests have come to expect. And for those who are more timid when it comes to adventurous ingredients, the kitchen churns out classic lunch and dinner staples with consistency and attention to detail that keeps diners coming back for more.
Being stationed behind the bar has the added benefit of allowing Bill to spend valuable time with the club’s members, ensuring that they are aware of the latest wines in stock, and even creating craft cocktails that speak to individual members’ tastes. Bill acts as a host and entertainer when behind the bar, “You know, it really is pretty fun; it’s a show,” he said. “We sell entertainment, we sell a good time.
“Some love the action and the funny conversations at the bar,” he continued. Those who know Bill will have undoubtedly experienced his jovial sense of humor - a fantastic trait for a bartender to have, as always. The opportunity to get to know members on a more personal level is not wasted on Bill, “You know your customers,” he said. It’s obvious that Bill wants his customers to be happy, because at a club, customers are not simply customers, they are members of your community, they are your friends and neighbors. “I had somebody the other day walk up and say, ‘I just want to tell you, thank you so much for doing this, when we come in the front door we feel like we’re home.”